Verifying a Stepchild via the Clearify Mobile App

If your child is a stepchild, begin their verification by unchecking the box that says “*Employee* is the natural parent, adoptive parent, or legal guardian/custodian of this child dependent.” Once you have done this, you will be prompted to enter your spouse’s information at the bottom of the screen.

Step 1: Confirm Spouse Information

Scroll down and enter your spouse’s information, then tap “Confirm.” Clearify will generate your spouse into the system so you can verify their information.

Step 2: Upload Stepchild Documentation

Upload the stepchild’s documentation, then navigate to your spouse’s dependent profile by tapping the “Verification” tab. If you need help uploading documentation, click here.

Step 3: Upload Spouse Documentation

You will be prompted to upload your spouse’s documentation. If you need help uploading documentation, click here.

Have more
questions?

Call us:
877.520.8639

Email us:
clearifysupport@cleartrackhr.com

Have more questions?

Email us:
clearifysupport@cleartrackhr.com

Call us: 877.520.8639
Monday-Friday, 8am-5pm CST

Have more questions?

Email us:
clearifysupport@cleartrackhr.com

Call us: 877.520.8639
Monday-Friday, 8am-5pm CST

© ClearTrack HR. All rights reserved.